To edit Page Text:

Click Admin>Site>Page Text.  All editable page text will appear.

The Keyword indicates where the text is on the rewards page.  The Description is the actual text that displays on the site.  

Click the “Edit” button to the left of the item you want to edit

  • Make any edits in the description box
  • Click the “Update” button
  • Click “Publish Changes”
  • Check the rewards site to make sure your changes were published

Description of where each text item appears on the rewards site:

  • 3 Steps:  This appears on the left column underneath the Join Now graphic. 
  • Greetings:  This appears on the member logged in view of the rewards site.  The default is “Hello [first name]“
  • PointsTitle:  This is what you want to call the points that are credited to members’ accounts for completing activities.  We do not recommend changing this title.  ***Please note that if you do change this you MUST send a note to success@enticent.com and let us know so we can change this in other places on the site***
  • MarqueeUsePointsHeader:  This will appear in the left column on the logged in view of the rewards page.  It is the header of the prize feed for the rewards page.
  • MarqueeUsePointsFooter:  This will appear in the left column on the logged in view of the rewards page.  It is the footer of the prize feed for the rewards page.
  • MarqueeGetPointsHeader:  This will appear in the right column on the logged in view of the rewards page.  It is the header of the earning opportunities feed for the rewards page.
  • MarqueeGetPointsFooter:  This will appear in the right column on the logged in view of the rewards page.  It is the footer of the earning opportunities feed for the rewards page.
  • BaseAge:  This is the minimum age that you want to be able to register on your site.  This will appear in the Terms and Conditions posted on the rewards page.
  • AffliationDesc:  Do NOT make modifications to this field. 

To add banner ads or graphics to your StickyFish site:

All Zones operate on the same functionality.  Click on the name of the Zone you would like to access to add content.  A screen will appear with two buttons as options.  The buttons are Create New Content or Back To Template“. Click on Create New Content to add content.

You will be taken to a new screen which will give the name of the Zone you are currently adding content to, as well as the required width and height of the content.  Enter the following information in:

  • Content Name: enter a name for your content that will allow you to easily distinguish it from other content you may add in the future
  • Start Date: Select a start date for your content
  • End Date: Select an end date for your content if you want the content to disappear from your site on a certain date.  If you wish to leave the content up for an undetermined amount of time, leave the end date blank.
  • Select either the HTML/AD-Tag or Image Upload radio button, depending on what type of content you would like to put up.
  • If you are selecting the HTML/AD-Tag radio button, and you would like to upload an existing AD-tag, click on <HTML> in the WYSIWYG editor.  Copy and paste your HTML/AD-Tag into the WYSIWYG editor’s HTML box.  If you would like to design your HTML within the StickyFish admin, you may do so by selecting the Design tab in the WYSIWYG editor.  To preview either type of content, select the Preview tab within the WYSIWYG editor.
  • If you are selecting the Image Upload radio button, you can either enter the image URL in the Web URL box or upload the image by browsing your computer for the image you would like to upload.  A preview of your image will appear once you have clicked the Insert button.
  • Once your HTML/AD-Tag or Image has been added, click on Insert.
  • You may click either the Back To List View button to see a list of any content that has been loaded in that Zone, or may you click on the Zone/Ad Management tab to return to the Template screen.

Advanced Options:

  • You may choose to have your content be cached by selecting the Allow Content to be Cached checkbox when adding your content.

To edit banner ads or graphics on your StickyFish site:

Click Admin>Site>Template.   A template will appear to show you a preview of how your StickyFish site will appear; broken down by Zones.  Depending on your contract, you may or may not have access to certain Zones.  Those Zones you do not have access to will appear grayed-out.

All Zones operate on the same functionality.  Click on the name of the Zone in which there is content you would like to edit.  A screen will appear with two buttons as options ( Create New Content and Back To Template) as well as a list of any content that has been added in that Zone.  Click on the Edit button next to the content you would like to edit.

  • Make any edits you would like and select the  Update button.
  • You may click either the “Back To List View” button to see a list of any content that has been loaded in that Zone, or may you click on the Zone/Ad Management tab to return to the Template screen.

To set up a Page Host:

Click Add New Page Host button to create a new page host.
Two tabs will appear on the screen:  Display and  Set-up.

On the Display Tab :

Enter the following information on the Display Tab

  • Name: Enter the name of your Page Host
  • Blurb: Enter the HTML for the page host you want to create.  Note: Page hosts work solely off the basis of HTML.  If you don’t know or use HTML, your page host will not come out displaying correctly.

On the Set-Up Tab:

Enter the following information

  • Inactive Box: Check if you would like to deactivate the page host at any point during the life of the promotion
  • Date Active: Enter a date for the promotion to begin appearing.
  • Date Closed: Enter a date for the promotion to be closed.

Click the “Save Page Host” button.

This will generate a link at the top of the tab that you can copy to use on your website, your newsletters, promotional emails and more. Any user that visits the link will be able to see your Page Host promotion.  Users are not required to be logged in to view Page Hosts.

To change menu options:

Click the item you wish to alter under “My Accounts”, “Get Points”, or “Use Points”

Once Selected, you will notice the following descriptions of the item:

  • Menu/Name:This is the name of the item you selected.
  • Long Desc: This is the Long Description of what the item does, i.e “Test your knowledge by answering trivia questions.”
  • Tool Tip: This is a short description that appears when the mouse is rolled over the element on your rewards page telling respondents what the element does.
  • URL: This is the suffix to the web page indicating what part of the rewards platform you are on.
  • Active: This indicates if the item is active or not.

To make changes :

  • Enter the change information in the appropriate fields
  • Click “update”
  • Click “Publish Changes”


To set up a Home Page Promo:

Click Home Page Promo button to initiate a new home page promotion. Three tabs will appear on the screen. They are the Display Tab, the Set-up Tab, and the Targeting Tab.

On the Display Tab :
Enter the following information on the Display Tab

  • Name: enter the name of your Home Page Promo
  • View Type: Select from the three radio buttons: Members Only, Guests Only, or Both
  • Include on Welcome Page: check this box if you want the Home Page Promo to appear on the Welcome page ( first page after completed registration)
  • Web URL: Enter the URL the Home Page Promo graphic should click to
  • Make Pre/Post Blurb Linkable?: Check this if you would like the text to click to the Web URL when clicked.
  • Pre-Blurb: Enter text that should appear above the graphic
  • Post Blurb: Enter tex that should appear below the graphic
  • Click “Upload Image” button , and locate image on your hard drive to upload image. Click Upload Image

Click Next button to advance to the Set-Up Tab

On the Set-Up Tab:

Enter the following information

  • Inactive: Check if you would like the Home Page Promo to be inactivated
  • Begin Date: Enter  the date and time that your promotion will appear on the site.
  • End Date: Enter the date and time that your promotion will remove itself from the site.

Click the “Update Home Page Promo” button to advance to save your Home Page Promo. Your promotion is now set up.

Optional: If you would like to target your promotion to a sub-set of your database, click the Targeting Tab .

On the Targeting Tab:

You may optionally choose to target your promotion to a sub-set of your database (i.e. women over 40, all members above the age of 21,all members living in a set of zip codes, etc. ). To do this, enter the following information:

  • Age: Enter a range of ages that should be able to view the promotion
  • Gender: enter the gender(s) that should be able to view the promotion
  • Zip: Enter the zip codes that should be able to view the promotion
  • If all fields are left blank, the entire member database will be able to view the promotion.
    Click the “Update Targeting” button. Your Home Page Promo is now targeted to this segment of your audience.

Editing a Previously Established Home Page Promo: To edit/view a previously set-up Home Page Promo, click Admin>Site>Home Page Promo. All previously set up Home Page Promos will appear on the screen. Click the Name of the Home Page Promo from the list. You may edit any of the tabs. Click Update Home Page Promo to save your update.

To set up Page View Tracking Code:

Click blue “Banner Ads” button. Four tabs will appear on the screen. They are the Display Tab, the Setup Tab, the Positioning Tab, and the Targeting Tab. You will only utilize the first two tabs.

On the Display Tab :

Enter the following information on the Display Tab

  • Ad Type: select PVT-Top or PVT-Bottom. This dictates where in the HTML the tracking code will appear. PVT-Top will place higher in the code and PVT-Bottom will appear right before the closing Body tag. Clicking either of these radio buttons will display an External URL text box.
  • External URL: paste your tracking code in this text box 
  • Name: enter a name for your tracking code, i.e. “Our station’s Google Analytics code”.
  • All other fields can be skipped.

Click Next button to advance to the Setup tab

On the Setup Tab:

Enter the following information

  • Date Active: Enter the start date for page view tracking
  • Date Closed: Enter the end date for page view tracking. This is typically left blank.

Click the “Update Banner Ad” button to save. Your page view tracking code is now set up.

To look up a Member in your Platform:

You will see a “Member Search” box.   You will be prompted to choose an option to “Search by”.  Five options will appear on the screen. They are Last Name, Username, Member ID, Email and Original Email. 

  • Last Name: The default option is Last Name.  Search by the last name of the member in this field.  To include the first name or initial use the format Last,First% (there are NO SPACES used)
  • Username: Search by the username of the member
  • Member ID: Search by the memberid number of the member
  • Email: Search by the email address of the member
  • Original Email: Search by the original email address used when the account was first created

Note – All fields accept the wildcard %.  This will trigger a search for all accounts including, but not only what is between the % symbols.  Example: “%cooldude%” in the username field will return all members who’s username includes “cooldude” – such as cooldude, cooldude27, mrcooldude, etc.

Choose a Search Option : 

  • Select the radio button next to the search method to be used
  • Enter the member information in the corresponding field
  • Click the “Search” button

If there is no match, you will see –No Matching Records Found–

If there is a match you will see the details:  Member ID, User Name, First Name Last Name, Email Address, Points Adjust, Register Date, Confirm Date. These details are available to edit.

  • Member ID: The Member ID number associated with the member account.  Clicking on it will open the Member Profile.
  • User Name: The User Name associated with the member account.  Clicking on it will open the Member Profile.
  • First Name Last Name: The First Name and Last Name associated with the member account.  Clicking on either will open the Member Profile.
  • Email Address: The current Email Address associated with the member account.  Clicking on it will open the Member Profile.
  • Points: The current points total of the member.  Clicking on this number will refresh the screen and display the member activity history.
  • Adjust Pts: Clicking this button will open a modal window where a members point total may be adjusted. Enter the amount of points to be added and click the “Adjust Member Points” Button.  Points may be deducted by adding a minus (-) to the beginning of the number.  The points adjustment is instant. 
  • Register Date: Displays the date when the account was created
  • Confirm Date: Displays the date when the member confirmed the account

Advanced Options

  • Confirm Member: If the account has not yet been confirmed this button will be visible.  Click the button to manually confirm the member. 
  • Send Conf. Email: If the account has not yet been confirmed this button will be visible.  Click the button to re-send the confirmation email to the address on file
  • Locked Out: If the account has been locked out (for suspicion of nefarious behavior) a red button with the member ID and the words Locked Out will appear over the area where the member ID displays. 
    • To unlock the member click the Locked Out button
    • The page will refresh and display the Member Lockout Information
    • Check both the Review and Clear boxes
    • Click the Apply Changes button

Member Profile:

The member profile details can be viewed and/or modified from this page.  The fields below will appear on the page and below them will be four buttons.  The buttons are Update Member, Show Referrals, Delete Member, Reset Fulfillment Lock.  The Back buttons at the top and bottom of the page will return you to the Member Search page.

FIELDS

  • User Name: The User Name of the member associated with the account
  • Password: The Password associated with the account
  • Confirm: The confirmed Password associated with the account
  • Email Address: The Email Address of the member associated with the account
  • Confirm: The confirmed Email Address of the member associated with the account
  • Date of Birth: The Date of Birth of the member associated with the account (Month, Day, and Year)
  • Gender: The Gender of the member associated with the account
  • Time Zone: The Time Zone of the member associated with the account
  • Save Password: Check this box to save (cookie) this accounts password when logging in to this account on the front end
  • Do Not Email Me!: Check this box to remove the email address of this account from ALL emails sent through the Stickyfish program
  • Monthly Email Opt-In: Check this box to be include this account in the monthly newsletter list
  • Newsletter & Email Preference: 
    • HTML: Select this option to set the account to receive HTML emails
    • Text Only: Select this option to set the account to receive only the text versions of emails
  • First Name: The First Name of the member associated with the account
  • Last Name: The Last Name of the member associated with the account
  • Address 1: The Address of the member associated with the account
  • Address 2: Additional address information of the member associated with the account
  • City: The City of the member associated with the account
  • State (USA): The State of the member associated with the account
  • Zip/Postal Code: The Zip or Postal Code of the member associated with the account
  • Country: The Country of the member associated with the account
  • Membership Card #:  The Membership Card # of the member associated with the account (If this has been synched through Stickyfish)
  • Home Phone: The Home phone number of the member associated with the account
  • Work Phone: The Work phone number of the member associated with the account
  • Mobile Phone: The Mobile phone number of the member associated with the account
  • Referred By: The member that referred this member associated with the account
  • Original Email: The Original Email used when the account was first created
  • Bad Email: Displays True or False.  A “True” setting for Bad Email will result in the system removing this members email address until a new one is entered
  • True: The email address has had either Three soft bounces or One hard bounce.  See below for description of Soft Bounce.  A hard bounce is designated as one which comes back as a non-existent email address.
    • False: The email address on file has not had any hard bounces, or less than three soft bounces
    • Soft Bounces: The number of soft bounces recorded for this account.  A soft bounce is designated as one that comes back as “box full”
  • Comments:  Enter any comments on the members account.  These will only display within the admin.

BUTTONS

  • Update Member: Click this button to save any modifications that are made to the fields above. 
  • Show Referrals: Click this button to see a list of all members that were referred by this member. 
    • Referred Member: The username of the member that was referred by this member
    • Date: The date the referral was entered
    • Children: Click to see the “Show Referrals” page of the referred member
    • Activity: Click to see the Member Activity of the referred member
  • Delete Member: Click this button to remove this member from the database
  • Reset Fulfillment Lock:  Click this button to release a member from their Fulfillment Lock (This is only applicable if your program has an applicable fulfillment rule.  For example, members can win 1 prize every 30 days)

Member Activity History:

View the activity history of the member

  • Back: Click this button to go back to the Member Search page
  • Date Field: Type in the date of activity you would like to view.  The date can also be selected by clicking on the calendar to the right of this field and then clicking the desired date on the calendar. 
  • Refresh: Click this button to refresh the page and see changes you have made to the settings (IE date, slots etc)
  • Slots: Check this box to include the members slots spins in the report

The report lists Activity, Points and Date and Time

  • Activity: The name of the activity completed
  • Points: The points earned for the activity
  • Date and Time: The date and time the activity was completed



To set up a Company:

Click “Add New Company” button to initiate a new company creation.  The display tab is where work will be completed.

On the Display Tab :

Enter the following information on the Display Tab

  • Name: enter the name of your Company
  • Web Url: Enter the Company’s URL.
  • Inactive: The inactive check box is defaulted to “unchecked”.  It should stay that way.
  • Click “Upload 75×75 Image Button.” In the resultant pop-up window, browse your computer for the image you want to display with your Company.  Click “Upload Image”. (If a .jpeg file is loaded, the software will automatically create a 75 x75 image.)
  • Click “Create Company”

A new company has now been created.