- I have an advertiser that I’m working with and would like to use rewards, who should I call?
- How many elements can I use at any one time?
- How do I get reports?
- Can I get help with campaign ideas?
- Which elements can be sponsored?
- How long does a campaign run?
- How long does it take to get a campaign posted?
- I don’t understand all the elements, can I get some training?
- Will you talk with my advertiser to help him/her understand the program?
- Can the Slot Machine be sponsored?
- I’ve got a campaign posted, but I can’t see it?
- What is sales collateral?
You can call Triton Loyalty Sales Support (M-F, 8:30am – 5:30pm EST) for all of your rewards program needs. Matt Jones can be reached at 770-250-2729, or email@example.com. Chris Bohn can be reached at 770-250-2733 or firstname.lastname@example.org
You can use as many elements as you wish, but the true goal is to use elements that are going to be most beneficial to your advertiser and garner the results your client is truly seeking. That is where Triton Loyalty Sales Support comes in!
Reports are sent directly to you on a weekly basis (depending on your contract status) from our content manager. The first report is issued 7 days after the campaign is posted, and a weekly report will be delivered for each subsequent week the campaign runs. Once the campaign ends, you will receive a Final Recap of the total results produced during the posted period.
Triton Loyalty Sales Support is happy to assist you in coming up with, or developing, any ideas you may have for a rewards campaign. We can provide you with sample content from successful campaigns we have run in the past, activity recaps, as well as an array of test surveys that can help you generate ideas regarding what type of advertiser might be interested in our programs.
Essentially, all elements can be sponsored. If you have a campaign and need advice deciding what elements to use, give us a call. We will assist with sample content, and consulting on which elements can garner the right results for your client. Whether its web exposure, lead generation, or foot traffic to a store front; we’re here to help every step of the way.
Each element of a campaign is scheduled to run for 4 consecutive weeks, but we are always open to run them on a shorter, or longer timeframe at the client’s request. We can also help you set up annual deals for your clients.
You should typically expect a 72-hour window in which your particular campaign will be posted. Of course we understand that from time to time last minute deals come through, and a campaign needs immediate attention. We will handle those requests on a case by case basis, but can usually accommodate your needs in a timely manner.
Triton Loyalty Sales Support offers regular training on our StickyFish platform every other Thursday at 2:30pm, but we are also willing to set-up market-specific training for any market that needs additional, or refresher training.To set up a market-specific training, please have your sales manager contact our StickyFish Sales Training Manger, Matt Jones at email@example.com.
Triton Loyalty Sales Support maintains a standard policy that all Account Executives be the primary contact for local advertisers interested in our programs. All information, web content, and reports will be sent directly to the radio sales rep to pass along to their respective client. However, we are always open to setting up conference calls that involve both an advertising client and their primary Account Executive, as a means for explaining our programs more thoroughly too all parties involved. Should you need to set up a call with your advertisers, feel free to contact us in sales support.
The short answer is “YES”. Our slot machine is an exciting program that listeners love. It features a scrolling text message that is completely customizable, a customizable and clickable skin, and custom banner ad space. That’s 3 layers of advertising your clients can take advantage of. To see some working examples or to discuss the slot machine in detail, give Matt Jones or Chris Bohn a call to assist.
If you are having trouble viewing a campaign that you believe should be live on site, please alert Triton Loyalty Sales Support immediately and we will troubleshoot the problem with you. If you have a campaign scheduled to start on a particular day and don’t see it yet, please remember that we maintain a policy of posting all campaigns by the end of the business day.
Sales Collateral is a custom Microsoft PowerPoint presentation that is created specifically for your radio market by Triton Loyalty Sales Support, and is one of the most effective ways to explain our programs to your advertising clients during sales meetings. We provide a complete breakdown of each StickyFish element in a visual format, along with custom high-resolution graphics. This presentation can presented as an entire packet, or you may simply print individual sheets that are relevant to a particular campaign. Please contact Triton Loyalty Sales Support if you have not received sales collateral for your radio market.
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